Case Study: Travel Syndication Technology achieves 90% faster report creation and reduced wasted resources with Sisense

Online Travel Company Sees Increase in Productivity and Decrease in Wasted Resources

Travel Syndication Technology (TST) is a 50‑person white‑label online travel platform that was drowning in manual reporting as it scaled: Arthur Banks, the business analyst, spent up to three days assembling a 20‑page client report by pulling data from MySQL and Google Analytics into Excel, and the development team was being pulled off its roadmap to build canned reports. TST needed an out‑of‑the‑box BI solution that could handle growing data volumes, require minimal developer time, and deliver fast, drillable reports.

TST implemented Sisense (including Sisense Pulse for alerts and anomaly detection), which processes their data in two minutes versus 20 with a competing tool and reduced report creation effort by 90—end‑of‑year reports now take 2–3 minutes. The change freed Arthur to focus on higher‑value work and hiring, enabled accounting, sales and marketing to generate real‑time client insights, and added automated alerts to catch pricing and production anomalies before they became problems.

Travel Syndication Technology

Arthur Banks

Business Analyst