Case Study: efficientC achieves 95% claims paid success with Sisense analytics

Healthcare claims processor achieves 95% success rate for customers with Sisense analytics

efficientC, a healthcare claims processing company, needed a more scalable and user-friendly analytics solution to improve adoption and help hospitals reduce claim denials and revenue loss. Before switching to Sisense, the company’s embedded analytics were difficult for customers to use and inefficient to scale, making it harder to deliver fast insights and support better first-pass claim success rates.

With Sisense, efficientC launched its Insights analytics tool to provide interactive dashboards, faster reporting, and easier access to key revenue-cycle KPIs. Sisense helped cut report load times from about 20 minutes to 5–10 seconds, contributed to a 40% reduction in denials within 60 days for one hospital customer, and helped drive measurable business impact including a 95% claims-paid rate within 20 days or less and an average 15% cash flow improvement.

efficientC

Lori Zindl

CEO and Founder