Case Study: VT Freight Express achieves real-time freight insights and efficiency with Sisense

Express freight services provider adds value with Sisense

VT Freight Express, a leading Australian express freight provider, needed a better way to turn growing transport and delivery data into timely insights. The company had been relying on spreadsheet, PDF, and Excel reporting that could lag by up to a week, making it hard for teams to quickly spot service issues, manage staffing, and support customer conversations. VT Freight Express chose Sisense Cloud and Sisense analytics to replace manual reporting with a more scalable, cloud-based BI solution.

Sisense implemented easy-to-use dashboards and ElastiCube data models that connected to VT Freight Express’s SQL-based transport management system and consolidated data from multiple sources. With real-time dashboards, VT Freight Express improved metro delivery planning, staffing decisions, and customer service response times, while reducing reporting effort and eliminating performance issues from on-site hosting. The company reported saving 16-plus hours per week and was able to reduce queries, proactively fix service problems, and make faster, data-backed decisions.

VT Freight Express

Tim Thomas

Financial Controller