Case Study: BigCommerce achieves fast, scalable, company-wide analytics with Sisense for Cloud Data Teams

BigCommerce Finds a Better Way to Share Across Teams

BigCommerce, an e-commerce platform serving hundreds of thousands of online retailers, faced growing analytic needs as its business scaled. The data team struggled with slow, fragmented analytics: connecting multiple databases, managing permissions, and sharing dashboards was time-consuming and costly, which delayed insights for product and business teams.

By adopting Sisense for Cloud Data Teams, BigCommerce unified access to multiple databases in a single web interface, enabling fast ad hoc queries and easy single‑sign‑on sharing. Tasks that once took an hour often now take five minutes, business users can modify charts and apply filters themselves, and dashboards are shared company‑wide—removing barriers to data and accelerating insight-driven product decisions.

BigCommerce

Albert Lin

Data Science Lead