Case Study: The Auberge Hostel boosts direct bookings and simplifies multi-property management with Sirvoy

From New Orleans to Clarksdale A hotelier’s journey to running a thriving hostel business

The Auberge Hostel, run by Robert Weinstein, faced significant operational challenges after expanding to a second property. Managing the two hostels with different property management systems (PMS) became a major headache, involving manual data entry and juggling between separate platforms. This inefficiency prompted the search for a unified solution, which they found with the vendor Sirvoy.

By implementing Sirvoy's PMS, The Auberge Hostel was able to manage reservations, payments, and guest communication for both properties from a single dashboard. The results were significant: direct bookings increased with the help of features like Google Hotel Ads, and occupancy rebounded from a pandemic low of 34% towards previous highs of 84%. The owner highlighted Sirvoy's cost-effectiveness and exceptional support as key factors in streamlining operations and getting the business back on track.

The Auberge Hostel

Robert Weinstein

Multiple Hostel Owner