Case Study: Large Country-Wide Dairy scales production from 9M to 53M litres and streamlines operations with Singular Systems

Large Country Wide Dairy - Customer Case Study

Singular Systems designed an end-to-end production management solution for a large country-wide dairy that had no unified platform to manage production, distribution, administration or finances. The business relied on manual, time-consuming processes and a few key staff to operate, creating operational bottlenecks and limited visibility across the business.

Singular delivered a custom Windows web-based system automating every stage—from milk acquisition, processing and packaging to warehousing, asset servicing, financial integration and reporting with accounting integration. The platform gave full operational visibility, enabled rapid scaling (units sold grew from 9 million litres in 2006 to 53 million litres in 2015), expanded distribution centres from 4 to 7, and streamlined month-end processes through accurate, consolidated cost reporting.