Case Study: a large specialty brands retailer streamlines costing and replaces spreadsheets with Singletree Technologies

Large Specialty Brands Retailer - Customer Case Study

A large specialty brands retailer faced user adoption challenges after implementing a new supply chain management (SCM) system. Although the system had robust costing functions, its complex, multi-screen process for generating quotes was seen as too cumbersome. As a result, employees continued to rely on inefficient spreadsheets instead of using the new platform. Singletree Technologies was brought in to address this problem.

Singletree Technologies implemented its Intellimas solution to create a streamlined costing entity that integrated with the retailer's SCM system. This new interface simplified the quoting process by auto-populating data like freight and duty, allowing users to easily manage and compare multiple costing scenarios. The solution eliminated the need for spreadsheets and the arduous SCM process, enabling real-time decision-making in meetings and providing management with powerful one-click reporting for analysis.