Case Study: Newport Harbor Group achieves accurate, consistent menus and increased reservations with SinglePlatform

Finding success with SinglePlatform and OpenTable Error-free and Efficient

Newport Harbor Group, a multi-location restaurant operator in the Northeastern US, faced challenges keeping frequently changing menus accurate across numerous online listings. Manual updates were time-consuming and error-prone, making it difficult to maintain brand consistency and meet customers’ expectations for mobile menu visibility.

By adopting SinglePlatform to push menu updates from a single source and partnering with OpenTable, Newport Harbor achieved consistent, error-free listings, saved staff time, and increased visibility that converts into reservations—supported by OpenTable’s reach of 480,000 reviews and 16 million diners seated per month.

Newport Harbor Group

Cori Williams

Digital Team Lead, Newport Harbor Group