Case Study: DeHamer Landscaping delivers a better customer and staff experience with SingleOps

DeHamer Landscaping Finds a Responsive, Caring Partner

DeHamer Landscaping, a full-service garden center and landscaping company serving West Michigan, was managing operations with a mix of Microsoft Excel, Google Docs, and QuickBooks. They needed a better way to run the business, give staff mobile access to information, track time by job, and send more professional-looking estimates and proposals. SingleOps was the vendor they evaluated for a more modern field and office management solution.

DeHamer Landscaping chose SingleOps for its customer-facing experience, staff usability, and job costing functionality. With SingleOps, the company now sends proposals, invoices, and appointment confirmations, manages routes and crews from mobile devices, and integrates with QuickBooks for accounting. The results included a more professional customer experience, improved proposal acceptance, fewer missed items across systems, and strong support from the SingleOps team, which the customer said helped turn them from a critic into a huge fan.

DeHamer Landscaping

Wade Vugteveen

President