Case Study: TOURtech achieves real-time network visibility and reduced congestion at live events with Sinefa

Real-time Network Visibility and Control Signifi cantly Improves Live Event Experiences

TOURtech, a US-based provider of temporary network solutions for 80–100 live events a year (including Coachella and Lollapalooza), faced severe bandwidth and visibility challenges: highly connected audiences, limited time to set up networks, and reactive troubleshooting that made it hard to control traffic. To address this, TOURtech selected Sinefa and its Visibility and Control solution (network probe, dashboard and Layer 7 shaping) to gain real-time end-to-end visibility and faster control of event networks.

Sinefa was deployed across TOURtech’s core systems in 2015, giving staff immediate insight to identify, redirect, throttle or block problematic traffic and understand bandwidth use by app, IP and network segment. The result: significantly reduced congestion and client performance complaints, elimination of the prior need to overprovision backhaul by 10–30%, lower connectivity costs, and improved customer satisfaction across TOURtech’s events.

TOURtech

Allen Cook

CEO and founder