Case Study: Global Mobile achieves higher voter engagement with Sinch SMS

How Global Mobile is using Sinch SMS to change the way America votes

Global Mobile needed a secure, simple way to let citizens vote from their phones, especially as digital habits grew and the pandemic made in-person and mail voting less practical. Working with Sinch, the company used Sinch SMS, short codes, and 2-way messaging to build its TXT2VOTE platform for remote voting and ballot curing.

Sinch helped Global Mobile implement a streamlined, secure SMS-based voting flow with registration codes, PIN validation, signature capture, and ID verification. The solution drove strong adoption and engagement, with reported participation rates of 63%–72% and 92% of Colorado delegates choosing smartphone voting over vote-by-mail backup.