Case Study: Aiqfome reduces fraud and duplicate accounts with Sinch SMS Verification

Aiqfome leverage SMS Verification from Sinch to secure 2 million users and protect client revenue

Aiqfome, one of Brazil’s largest food delivery platforms, needed to reduce fraud caused by users creating multiple fake accounts to reuse discount coupons. To protect its community and partner restaurants, Aiqfome turned to Sinch and its SMS Verification product to ensure only one account per user.

Sinch implemented SMS Verification across Android and iOS sign-ups so new users had to confirm their real phone number via text message. The result was a significant drop in fake and duplicate accounts, reduced revenue loss, and easier international expansion for Aiqfome, with the company saying Sinch drastically reduced fraud on its platform.

Aiqfome

Felipe Cousin

Head of Technology