Case Study: Perfect Company achieves drive-through efficiency gains with SIMUL8 simulation

Perfect Company builds a bespoke simulation model in under one week with SIMUL8

Perfect Company, a kitchen software vendor, faced a challenge when one of its quick-service restaurant customers sought to optimize drive-through throughput. The customer, a large restaurant chain, struggled with bottlenecks and long wait times at its single-lane drive-throughs, which frustrated customers and hurt operations. Perfect Company turned to SIMUL8 simulation technology to model and address this issue.

Using SIMUL8, Perfect Company built a configurable simulation model in under a week to test approaches for balancing drive-through and walk-in orders. This solution allowed them to optimize staffing and enhance service using real-time data. The successful model helped secure long-term investment in simulation technology for the customer, driving profitability and demonstrating significant value in streamlining restaurant operations.

Perfect Company