Case Study: Johns Hopkins Medicine reduces emergency department wait times with Simul8

Johns Hopkins Health System optimizes emergency department patient flow using simulation

Johns Hopkins Medicine faced the challenge of optimizing patient flow and reducing crowding across its network of emergency departments. To address this, they utilized SIMUL8's discrete event simulation software to model and test various operational scenarios.

The solution implemented with SIMUL8 led to significant results, including a 16% reduction in emergency department length of stay and a dramatic decrease in wait times for psychology services from 61.8 to 16.2 minutes at one facility. SIMUL8 also provided the insight needed to plan a $40 million ED expansion and is being used to work towards the goal of achieving a 'zero-wait' environment at their largest hospital.

Johns Hopkins Medicine

Jim Scheulen

Chief Administrative Officer