Case Study: SFS FIRE achieves streamlined field operations and financial clarity with simPRO

SFS FIRE - Customer Case Study

SFS FIRE, a Smyth family–owned fire safety business, faced the need to embed consistent processes ahead of a planned handover and to deliver first‑class customer service. To address inefficiencies in the field and trouble identifying financial anomalies, SFS FIRE implemented Simpro (including simPRO Connect) in 2016 to modernize operations and support succession planning.

Simpro’s solution—mobile job syncing, asset tracking, maintenance scheduling, financial reporting and store/inventory tracking—streamlined field work and reporting. After implementation SFS FIRE saw a dramatic improvement in field efficiency, uncovered and recovered unaccounted inventory (generating big savings), improved quote follow‑ups and supplier price comparisons that boosted profitability, and gained accurate sales‑pipeline forecasting and happier customers and subcontractors. Simpro enabled clearer job profit/loss visibility so the team can now find and fix problems quickly.

SFS FIRE

Mike

SFS FIRE