Case Study: EW Plumbing achieves seamless remote operations and streamlined workflows with simPRO

Remote work made easy with a centralized solution

EW Plumbing, a commercial and industrial plumbing company serving the Kansas City metro area, needed a centralised solution as COVID-19 forced remote work. Before adopting Simpro, the team relied on spreadsheets, an electronic calendar and an unreliable construction program, so after a year-long evaluation they implemented Simpro just before the pandemic to unify service and project workflows.

Simpro delivered a cloud-based platform to manage field service, construction jobs, scheduling, billing and task reminders, enabling staff to work remotely and on staggered shifts without losing job details. As a result, EW Plumbing maintained business continuity during stay‑at‑home orders—continuing to take calls, bill work, assign tasks and keep everyone on the same page—reducing missed details and streamlining operations.

EW Plumbing

Ally Cole

Operations Manager