Case Study: Norberg Electric achieves faster estimates and streamlined operations with simPRO

Norberg Electric - Customer Case Study

Norberg Electric, a 20-person electrical and auto maintenance company in Elgin, Illinois, faced inefficient manual processes: job attachments and site information lived in disparate places, communication gaps cost billable hours, and technicians struggled with recording travel time, pay rates and expenses. After evaluating options, Norberg Electric adopted simPRO field service management software to consolidate job data and streamline workflows.

simPRO centralized assets, photos, documents, timesheets and job costing so field staff can add materials on site and office staff can produce cleaner invoices and reports without manual re-entry. The results include a dramatic reduction in estimating time—from about an hour to roughly 10 minutes (≈83% faster)—simplified reporting and reduced administrative overhead, delivering measurable time and cost savings for Norberg Electric.

Norberg Electric

Erik Norberg

Operations Manager