Case Study: Chillmech Services achieves paperless, streamlined job management and better reporting with simPRO

Chillmech Services - Customer Case Study

Chillmech Services, a Lilydale, Victoria–based commercial and industrial HVAC&R contractor with 45+ employees, was struggling with slow legacy job management, excessive paper processes and a system that couldn’t scale. ICT Manager Carl Murray and his team sought a fully electronic, more customisable job-management solution and chose Simpro to replace their ageing system and automate workflows across the business.

Simpro delivered a comprehensive field service/job management platform with mobile and PC access, email notifications, an easy-to-use interface and ongoing fortnightly updates. The implementation removed much of Chillmech’s paper reliance, streamlined workflows and improved visibility, while providing 60+ reports and a BI reporting tool that have already enhanced business knowledge — all backed by Simpro’s responsive support team.

Chillmech Services

Carl Murray

ICT Manager