Case Study: Multinational Automotive Service Provider achieves 85% adoption and connects 18,000 distributed employees with Simpplr

Multinational automotive service provider connects 18,000 distributed, deskless employees

Multinational Automotive Service Provider, a Fortune 1000 company with 18,000 employees across the US, Canada, Mexico, and the UK, struggled to connect a highly distributed and largely deskless workforce. Content and announcements were pushed via email and print, the legacy custom intranet was slow to update, lacked analytics, and required heavy IT support. The company engaged Simpplr to replace the old system with a modern, employee-focused intranet using Simpplr’s employee experience platform and point-and-click administration.

Simpplr enabled a cross-functional team to relaunch a mobile-first intranet in three months, decentralize content ownership, and provide analytics to track engagement. As a result, the Multinational Automotive Service Provider now runs 80 sites with over 4 million page views and increased average adoption from 39% to 85% in under a year, improving information access and employee engagement across desktop and mobile.