Case Study: Workiva achieves 99% global engagement with Simpplr Connect

Enhancing communication and collaboration at Workiva with Connect

Workiva, a global software company of 2,200+ employees with a remote-first workforce, faced fragmented communication, heavy reliance on email, and an outdated homegrown intranet that couldn’t scale or reflect company culture. To address these challenges they selected Simpplr and its Connect intranet to modernize communications, improve search and mobile access, and unify disparate channels.

Simpplr implemented Connect by consolidating channels, reorganizing 50,000 pages, enabling integrations and a mobile app, and driving adoption with executive sponsorship and training. The results include dramatically higher engagement (95% adoption after launch and a 2024 Simpplr award noting 99% active use), a 20% reduction in time spent searching for information, reduced email reliance, and a newsletter with a 67% open rate that reinforces Connect as the company’s central communications hub.

Workiva

Lauren Frandsen

Senior Manager of Internal Communications