Case Study: Datto achieves 100% employee adoption in 90 days with Simpplr

Datto reaches 100% Employee Adoption with Simpplr as a Part of Communications Strategy

Datto, a global cloud‑software provider with 1,800+ employees, faced low intranet adoption, poor usability, and VPN login friction that left only about 7% of employees using the legacy platform. The company needed a one‑stop, easily accessible communications hub across 20+ locations to declutter Slack/email, surface relevant information, and support rapid, organization‑wide communications ahead of major events like its IPO — and evaluated vendors before choosing Simpplr’s cloud intranet solution.

Simpplr implemented a dedicated intranet called “Dattosphere,” guided Datto with customer‑success best practices, enabled delegated administration, built 95 active sites and targeted newsletter campaigns, and provided analytics to measure engagement. The results were immediate and measurable: 100% adoption in 90 days, rapid deployment to 1,800+ employees in five months, over 3,000 content pages from 265+ contributors, ~92% of employees visiting monthly with ~34,000 content views and 5,000 searches, and peak engagement during the IPO—demonstrating Simpplr’s impact on internal communications and productivity.

Datto

Jessica Anavim

Digital Workplace & Intranet Manager