Case Study: The Cooper Companies achieves 93% company adoption and a unified digital experience with Simpplr

Cooper Companies creates a Unified Digital Experience with Simpplr

The Cooper Companies, a global medical device firm operating CooperVision and CooperSurgical, faced fragmented internal communications after a 2019 IT outage and relied largely on email and an aging SharePoint repository. They needed a mobile-enabled, easy-to-use intranet that would reach deskless factory workers, unify separate divisions, and integrate with their Microsoft 365, Okta, and Oracle stack — and chose Simpplr’s employee experience/intranet platform to meet those needs.

Simpplr built the OneCooper intranet—providing announcements, analytics, mobile access, IT help desk integration, and customizable sites—starting with pilots in CooperSurgical and CooperVision and expanding globally. The deployment drove measurable impact: 93% company adoption across 123 departments in 45 locations, 31 sites, 739 pieces of content, higher engagement scores, and a unified culture across divisions, demonstrating Simpplr’s effectiveness.

The Cooper Companies