Case Study: Bay Federal Credit Union achieves 100% employee adoption and a rapid 8-week intranet launch with Simpplr

Bay Federal Credit Union Creates Engaging and Collaborative Employee Intranet with an Aggressive Implementation Timeline

Bay Federal Credit Union, a $1.5B member-owned financial institution with over 235 employees across seven locations, faced low employee engagement and an outdated intranet with limited search, analytics, and support. With a 60-day deadline to replace their platform, Bay Federal evaluated vendors and selected Simpplr as the intranet solution to deliver a more collaborative, user-friendly experience.

Simpplr implemented a sleek, easy-to-use intranet (launched as “BayConnect”) and completed content refresh and migration in an 8-week rollout. The Simpplr platform delivered robust search, low IT dependency, and governance tools that drove measurable impact: 100% employee login/adoption, growth from 25 to 82 sites, improved productivity through faster access to information, and increased employee participation and collaboration.

Bay Federal Credit Union

Carrie L. Birkhofer

President and CEO