Case Study: Utopia achieves time savings, fewer no-shows and more online bookings with SimplyBook.me

Utopia - Customer Case Study

Utopia Therapy Hub, run by Betina Moyal, is a collective of therapists offering treatments from blemish removal to foot care and nutrition. When Betina took over, bookings were handled entirely by phone, which created heavy administrative work and made it harder to grow the client list and streamline bookings for staff and customers.

Switching to SimplyBook.me gave Utopia an easy-to-set-up online booking system with helpful LiveChat support and automated reminders. The result was significantly reduced admin time, fewer no-shows (especially among clients who switch to online booking), new clients finding and booking online, and flexible features that members can use to suit their individual services.

Utopia

Betina Moyal

Owner