Case Study: Alpaca Village boosts bookings and streamlines scheduling with SimplyBook.me

How Alpaca Village Boosted Bookings with SimplyBook.me

Alpaca Village, an alpaca experience business in the Braunschweig region, needed a better way to manage its many resources, service providers, and activities. Manual planning was taking hours each day and was prone to errors, so they turned to SimplyBook.me and its cloud-based booking system with online payments.

SimplyBook.me streamlined their scheduling by showing customers only the available times across all service providers and integrating booking directly into their website. The result was a smoother customer experience and major efficiency gains, with about 95% of bookings now made online and 90% of payments processed through the system, while guides also benefit from app notifications for new and changed bookings.

Alpaca Village