Case Study: NHS Trust achieves seamless multi-site online bookings with SimplyBook.me

Empowering the NHS Trust with Seamless Online Bookings

The NHS Trust needed a fast, flexible way to manage vaccination appointments during the COVID-19 lockdown, after the government booking system was not ready. They chose SimplyBook.me’s enterprise online booking system to support multiple sites, including GP-level bookings, care homes, hospital staff, patients, and mass vaccination centres.

SimplyBook.me implemented the solution in up to 4 weeks, and the NHS Trust was able to replicate it across other locations once the first instance was built. The system was praised for its flexibility, ease of use, and ability to block off sessions when staff were unavailable, and it later expanded to phlebotomy bookings for blood tests across the region, meeting the Trust’s scheduling needs above and beyond expectations.

NHS