Case Study: Yorkshire Ambulance Service boosts employee-led innovation with Simply Do

Yorkshire Ambulance Service boosts ideas by 75% with Simply Do

Yorkshire Ambulance Service (YAS) sought new ways to support the physical and mental health of its teams and more effectively engage its widely dispersed staff across numerous ambulance stations. The challenge was to understand and address the specific, localized needs of each station, moving beyond the limitations of centrally managed initiatives. They partnered with vendor Simply Do to implement its innovation platform.

Simply Do provided a framework to create engaging challenges and an online/offline engagement plan, which replaced YAS's labor-intensive spreadsheet system. The solution led to a 75% increase in ideas generated, with 2000 ideas captured and reviewed. Furthermore, 100% of staff surveyed said using Simply Do made them feel YAS was committed to improvement, strengthening their connection to the organization and enabling localised innovations to be implemented at scale.

Yorkshire Ambulance Service