Case Study: Welsh Blood Service builds an Improvement Warehouse with Simply Do

Welsh Blood Service reduces administrative burden by 66% with Simply Do

The Welsh Blood Service sought to create a culture of continuous improvement to support its strategic goals but found its manual processes for handling staff ideas were overwhelmed after launching its "5 Minute Improvements" initiative. To address this challenge, they partnered with Simply Do to implement a digital platform, an Improvement Warehouse, to streamline the capture and management of these service improvements.

Simply Do worked with the Welsh Blood Service to automate the entire improvement journey, from idea submission and engagement to assessment and tracking. The solution included social features for staff collaboration and a customized digital review process. This reduced the administrative burden by 66%, fostered greater transparency with over 200 improvements shared, and automated reporting and communication for more efficient progress tracking.

Welsh Blood Service