Case Study: Cwm Taf Morgannwg University Health Board creates a community of employee innovators with Simply Do

Cwm Taf Morgannwg University Health Board boosts staff connection to improvement by 88% with Simply Do

Cwm Taf Morgannwg University Health Board sought to create a culture of staff-led quality improvement and manage a high volume of ideas with a small, busy team. The challenge was to break through traditional hierarchy and give a meaningful voice to frontline staff, enabling efficiency savings and better health outcomes. They partnered with vendor Simply Do to implement its digital ideas platform.

Simply Do provided a challenge-led, social media-style community platform that allowed staff to submit and collaborate on ideas. This solution enabled the health board to efficiently progress ideas to implementation. As a result, 88% of users felt connected to the improvement process, and 76% of new ideas were implemented or resolved, leading to over 250 improvement projects that improved patient care.

Cwm Taf Morgannwg University Health Board