Case Study: Reading Voluntary Action reduces social isolation and improves patient wellbeing with Simply Connect Solutions

Reading Voluntary Action - Customer Case Study

Reading Voluntary Action delivers the Reading Social Prescribing Service to tackle social isolation, low confidence, poor physical health and practical needs among patients registered at Reading GP practices. To manage referrals and client journeys the service uses the Social Prescribing model supported by the Simply Connect database and platform from Simply Connect Solutions.

Simply Connect Solutions implemented an end-to-end workflow—GP and partner referrals, initial assessment, goals and wellbeing scores recorded in the Simply Connect database, 3–6 months of tailored support, ongoing contact and follow-up reviews—so the social prescribing team can track engagement and outcomes. The Simply Connect Solutions platform has streamlined referrals from primary care, hospital and council services, enabled measurable wellbeing assessments and outcome tracking, and improved coordination of targeted support for socially isolated patients.

Reading Voluntary Action