Case Study: TCS John Huxley achieves Salesforce adoption and real-time reporting with Simplus

TCS John Huxley unifies Salesforce across major departments with Simplus

TCS John Huxley, a world-leading manufacturer of live gaming solutions, faced inefficient and inaccurate data processes that relied on manual input into Excel and shared drives. After a failed attempt with another partner, they turned to Simplus to successfully implement Salesforce as their new CRM system.

Simplus took a holistic approach to understand the company's goals and budget constraints, successfully implementing Salesforce Professional edition without requiring an upgrade. They cleaned and imported data from various sources, created custom fields and objects, and set up price books. As a result, Salesforce is now adopted across all major departments at TCS John Huxley, enabling better case tracking, improved customer service, and real-time access to performance through dashboards and reports.

TCS John Huxley