Case Study: Lucid Software achieves accurate forecasting and higher Salesforce adoption with Simplus

Lucid Software boosts forecast accuracy to 0.5% with Simplus

Lucid Software had previously implemented Salesforce but faced extremely low user adoption due to a lack of training, leaving the platform underutilized. They needed a fresh start with a partner to ensure success. For their reimplementation, they turned to the vendor Simplus for consulting, implementation, and training services.

Simplus began with a clean slate, providing strategic solution architecture and a custom Salesforce setup tailored to Lucid Software's complex account management needs. Following the successful reimplementation, Simplus trained key team members, enabling internal knowledge transfer. The new system replaced an inadequate Google Docs method, allowing for advanced reporting and dashboards. As a measurable result, Simplus helped Lucid Software achieve forecasting accuracy within 0.5%.

Lucid Software