Case Study: a large US bank achieves 40% average cost savings per task hour with Simplus Strategic Managed Services

a large US bank saves 40% per task hour with Simplus

A large US bank faced significant challenges with its complex Salesforce environment, which included three orgs, over 3,500 users, and nearly maxed-out code limits. This complexity, compounded by heavy reliance on VisualForce and integration with multiple third-party services, hindered operational efficiency across five key departments. The bank engaged Simplus and its Strategic Managed Services to address these issues.

Simplus became the bank's primary source for Strategic Managed Services talent, providing ongoing support for its entire Salesforce environment. Using a flex utilization model, Simplus delivered immediate business value with minimal overhead. The engagement resulted in a 40% average cost savings per task hour and allowed the client's internal teams to have more meaningful, strategic conversations as the Simplus team embedded seamlessly with their structure.