Case Study: Texas County's Public Health Department reduces onboarding time by 70% with SimpliGov

Texas County's Public Health Department cuts onboarding time 70% with SimpliGov

The public health department of a major Texas county faced significant challenges in its employee onboarding process, which relied on manual coordination through legacy software and extensive email chains among hiring managers, HR, and other divisions. A single missed dependency would delay the entire sequence of tasks, such as ordering supplies and granting software access. To address this, the department partnered with SimpliGov to implement workflow automation.

Using SimpliGov's digital forms and workflow automation, the department integrated its SharePoint system to pull data directly into new-hire records. The solution automated notifications to operations and IT teams, enabling them to work in parallel on tasks like workstation setup and account provisioning. This resulted in a 70% reduction in onboarding time, from over seven days down to just two business days, allowing new employees to start with all necessary resources on their first day.