Case Study: State Department of Education modernizes telework approvals in six weeks with SimpliGov

State Department of Education modernizes telework in under 6 weeks with SimpliGov

The State Department of Education needed to implement a new hybrid telework policy for its 600 employees but faced the challenge of managing hundreds of schedule requests through a manual, email-based process. They required a streamlined approval system that could navigate their chain of command, ensure adequate in-office coverage, and be fully deployed in less than three months before the next school year started. They turned to SimpliGov for a solution.

SimpliGov implemented an intuitive form integrated with Active Directory and an automated workflow that routed requests for approval, complete with email alerts and management dashboards. As a result, the department went live in less than six weeks and processed 650 forms in the first month. The solution ensured no requests were lost, maintained proper in-person coverage, and reduced the average approval time to just three days.