Case Study: Dorchester County simplifies government operations with SimpliGov

Dorchester County deploys online applications in days with SimpliGov

Dorchester County sought to streamline interdepartmental processes and eliminate the need for constituents to visit county offices in person. To meet this challenge, the county turned to SimpliGov and its workflow automation platform to digitize forms and automate administrative tasks.

By implementing SimpliGov's solution, which included customized digital forms and an integrated workflow system, the county was able to deploy online applications for important services within days. The results included increased productivity, almost zero disruption in service to citizens during the pandemic, and the ability to track all applications through a user-friendly dashboard.

Dorchester County