Case Study: County of Sonoma achieves 87% faster employee reimbursements with SimpliGov

County of Sonoma cuts reimbursement time by 87% with SimpliGov

The County of Sonoma faced a cumbersome, paper-based process for its employee wellness and development reimbursements. The manual system required employees to download, print, and physically route forms, leading to errors, a lack of tracking, and wait times of four months or longer. This complexity caused some employees to forgo claiming up to $500 in entitlements. To solve this, the county turned to the SimpliGov automation platform.

Using SimpliGov's no-code solution, the county automated the entire workflow. The platform features smart forms that pre-populate employee data, automated calculations, direct receipt uploads, and streamlined approval routing. This reduced reimbursement time by 87%, cutting it from over four months down to one to two weeks. The solution eliminated manual administrative work and ensured employees utilized their full benefits.

County of Sonoma