Case Study: Pizza Hut achieves operational excellence with SimpliField

How Pizza Hut guarantees operational excellence across all its restaurant franchises thanks to SimpliField

Pizza Hut, a leading American restaurant chain and part of the Amrest franchise group in Europe (128 restaurants in France), faced slow, error-prone field reporting: Franchise Business Coaches covering ~30 restaurants each submitted multiple Excel files and photos by email, which shifted time from in-restaurant support to back-office work and left HQ without consolidated, actionable data or standardized reports for franchisees.

SimpliField implemented its mobile digital reporting solution—real-time reporting with in-app photos, intelligent automations and analytics—onboarded teams within weeks and made 100% of reporting digital. As a result, Franchise Business Coaches save up to 1 hour per day, HQ can analyze consolidated qualitative and quantitative data to drive operational excellence, and franchises now receive aligned KPI reports that improve compliance and performance.

Pizza Hut

Mathieu Lablanquie

Franchise Business Coach