Case Study: Global Kids Fashion & Toys Retailer achieves compliant, COVID-safe store reopenings and real-time field visibility with SimpliField

How a global kids retailer effectively reopened its network of 430 stores by empowering teams with reporting, communications and training tools

Global Kids Fashion & Toys Retailer, a leading French children’s group with 600+ stores and operations in 70 countries, faced major disruption during COVID-19: in-person visits were cancelled, communication and field monitoring broke down, Regional Managers could not guarantee consistent compliance with evolving health rules, and Store Directors worried about managing reopenings remotely. The retailer turned to SimpliField and its field operations app to anticipate reopenings and restore agile, consistent coordination across the network.

SimpliField implemented COVID checklists, a Newsfeed, a Photo Gallery and Docs Library, plus completion tracking and dashboards to consolidate real‑time data and train Regional Directors for each reopening. The solution centralized communications (replacing emails), built a 60,000‑photo compliance database, and let managers identify and support non‑compliant stores. As a result, SimpliField helped validate 100% of store windows as compliant before reopening, empowered teams across 600+ stores, and delivered faster, data‑driven updates to store strategies.