Case Study: Alternative Transportation Systems achieves faster trip booking and paperless dispatching with Simpli Transport

How ATS Reduced Trip Booking Times by 80%

Alternative Transportation Systems is a non-emergency medical transportation provider serving children, seniors, and people with disabilities. The company needed to organize its operation, build more efficient routes, reduce trip booking times, and move away from paper manifests. Simpli Transport provided the tools to help streamline these daily transportation workflows.

With Simpli Transport and Simpli Mobile, Alternative Transportation Systems eliminated paper manifests, reduced dispatcher/driver phone communication, and improved overall efficiency. The results included an 80% decrease in trip booking times, a 10% decrease in user errors, and on-time service that improved customer satisfaction.

Alternative Transportation Systems