Case Study: Columbine Health Systems achieves 80% faster trip booking with Simpli Transport

80% More Efficient Trip Booking Times

Columbine Health Systems, a coordinated health system with 9 facilities across 2 cities, 14 vehicles, and more than 850 clients, needed a better way to manage transportation for patients and families. Before working with Simpli Transport, trip booking could take 5 to 15 minutes, creating inefficiency for a team handling about 150 trips per day.

Simpli Transport implemented a web-based transportation software solution that made booking faster and easier, including a location directory for quick booking and better recordkeeping. As a result, Columbine Health Systems reported an 80% increase in trip booking efficiency, greater staff efficiency, faster report generation, and the ability to keep accurate client records; according to the Director of IT, booking now takes less than one minute.

Columbine Health Systems