Case Study: Coastal Medical increases trip capacity and improves reporting with Simpli Transport

60% Expansion of Daily Service Improves Total Offering

Coastal Medical Transportation, a small but dedicated NEMT provider in South Yarmouth, MA, needed a better way to manage growing trip volume, accurate patient data, and reliable reporting. Before switching to Simpli Transport, the company struggled with lost patient data, missing trips, and inaccurate reports, which made it difficult to keep operations dependable and meet broker expectations.

Simpli Transport improved data collection, booking efficiency, and reporting accuracy with an easy-to-use transportation software solution. As a result, Coastal Medical Transportation was able to increase daily trips from 30 to 50, operate more efficiently, and deliver more dependable service. Simpli Transport also continued working with the customer to refine the solution further, supporting ongoing growth and stronger data reliability.

Coastal Medical