Case Study: Shower Door Experts achieves 10% of lead volume through SMS and streamlined quoting with SimpleTexting

Why Shower Door Experts Uses SMS to Provide Quotes and Reach Leads

Shower Door Experts, a family‑owned custom glass shower company founded in 1991, faced growing customer demand to communicate by text rather than by phone or email. To avoid using a personal cell and to capture photo‑based leads for quotes, they turned to SimpleTexting’s business texting service and acquired a text‑enabled number.

SimpleTexting provided an SMS/MMS inbox and tools to collect and store lead details, let customers text photos for accurate quotes, and manage conversations in one place; Shower Door Experts promoted the number across their website, showroom, and social channels. As a result, the new channel now generates 10% of their lead volume and streamlines quoting and service communications.

Shower Door Experts

Emmarose Day

Office Administrator