SimpleTexting
128 Case Studies
A SimpleTexting Case Study
Simon Roofing, a nationwide roofing company with 66 locations and more than 500 employees, needed a better way to communicate during hiring and with field employees. Its HR team struggled to reach candidates by phone during office hours, and the company also needed an easier way to contact workers who were often on roofs and unavailable for calls. SimpleTexting was the texting platform used to address these communication challenges.
With SimpleTexting, Simon Roofing introduced SMS into its hiring and internal communication workflows, using group texting, 1-on-1 conversations, segmented lists, and automated messages. The company now uses texting to coordinate new hires, share company updates, and collect work hours, and it reduced its average time to hire by 40% for new contractors, cutting hiring time from about five days to roughly two to four days.
Kayleena Iorio
Field Training and Development Coordinator