Case Study: SoGal Foundation achieves a 94% positive NPS and rapid member feedback with SimpleTexting

How SoGal Empowers Entrepreneurs and Gathers Feedback by Text

SoGal Foundation, the nonprofit arm of SoGal Ventures and the largest global platform for educating and empowering diverse entrepreneurs, needed a fast, reliable way to gather feedback from hundreds of members and demonstrate event impact to funders. To improve response rates and capture meaningful metrics after events, SoGal Foundation turned to SimpleTexting and its text-based polling and survey tools.

Using SimpleTexting’s text-to-vote polls, keywords, and automated follow-up messages, SoGal Foundation collected immediate attendee responses, drove community sign-ups, and set up alerts for staff to follow up. The SimpleTexting solution automatically tallied results and revealed a 94% positive Net Promoter Score, giving SoGal Foundation clear, measurable proof of event success and increased member engagement.

SoGal Foundation

Kelley Henry

Executive Director