Case Study: In-telligent achieves higher app download rates and faster user onboarding with SimpleTexting

How an Emergency Communications Company Drives App Downloads Using Texts

In-telligent provides a patented emergency-communications platform that forces mobile devices to sound alerts even in Do Not Disturb mode, but it faced a simple yet critical challenge: people must download the In-telligent app and create an account for alerts to work. Prior outreach—printed materials, emails, social posts, and verbal instructions—proved unreliable and led to missed downloads and user errors. To solve this, In-telligent partnered with SimpleTexting to streamline app onboarding.

SimpleTexting supplied SMS tools—custom keywords, short codes, unlimited keywords per client, and autoresponder messages—that let organizations text a keyword and receive a direct download link to the In-telligent app. This approach dramatically reduced user errors, increased app downloads for In-telligent’s clients, enabled timely reminder follow-ups, and helped drive much higher (in some cases nearing 100%) enrollment rates so organizations can be confident alerts reach intended recipients.

In-telligent

Ember Ferrantino

Marketing Manager