Case Study: Wasatch Family Therapy achieves faster documentation and streamlined billing with SimplePractice

Wasatch Family Therapy - Customer Case Study

Wasatch Family Therapy, led by Dr. Julie Hanks, needed to replace an outdated EHR that offered poor reporting and lacked streamlined features like an online scheduler, integrated billing, and a modern client portal. After evaluating options, the practice transitioned in March to SimplePractice’s group option, Professional for Groups, to address those clinical and administrative gaps.

SimplePractice supported the switch with training and a user-friendly platform whose intake and clinical note forms sped clinician workflow (one therapist dictated notes in minutes via the SimplePractice app). The platform’s Stripe integration and automated client messaging substantially reduced the time and effort required to process credit cards and onboard clients, while accessible financial reports let the owner track practice performance—outcomes Dr. Hanks described as a clear, measurable improvement after one month using SimplePractice.

Wasatch Family Therapy

Julie de Azevedo Hanks

Founder, Director