Case Study: Dr. Melissa Brown expands access to care with SimplePractice

Dr. Melissa Brown - Customer Case Study

Dr. Melissa Brown, a physical therapist in Kalamazoo, Michigan, needed a practice management platform that would let her reach clients who couldn’t easily travel to a clinic. She chose SimplePractice so she could provide telehealth care in patients’ natural environments while also managing the business side of her practice.

With SimplePractice, Dr. Brown was able to schedule appointments, maintain medical records, keep an organized calendar, and run virtual sessions all in one place. The platform made it easier to treat clients remotely, including a patient recovering from shoulder surgery who needed real-time guidance during harp-playing and strengthening exercises, helping Dr. Brown expand access to care without adding complexity or cost.

Dr. Melissa Brown

Melissa Brown