Case Study: Dr. Donna Oriowo provides more accessible care with SimplePractice

Dr. Donna Oriowo - Customer Case Study

Dr. Donna Oriowo, a sex and relationship therapist in Washington, DC, wanted to make care more accessible for the Black women she serves while reducing barriers like in-person paperwork and scheduling friction. She uses SimplePractice, a practice management platform, to streamline how clients connect with her practice and prepare for sessions.

With SimplePractice, Dr. Oriowo switched to paperless intake forms, online scheduling with approval, and stored payment information for automatic billing. SimplePractice helped ensure clients can complete paperwork on their own time and use session time more effectively, so appointments focus on care rather than administrative tasks; while no hard metrics were provided, the impact was a smoother, more client-centered experience.

Dr. Donna Oriowo

Donna Oriowo

Sex and Relationship Therapist