Case Study: Instacart achieves 10% savings in legal spend with SimpleLegal

Instacart identifies 10% savings in legal spend with intuitive e-Billing

Instacart, the on-demand grocery delivery company, was losing time and visibility to a highly manual invoicing process with bills not being systematically tracked. To centralize invoices, matters, and vendors and improve payment timeliness, Instacart implemented SimpleLegal’s e-billing and legal operations management platform.

SimpleLegal created a single repository for spend visibility, enabled matter-level reporting by practice group, and added collaborative approval workflows so reviewers can check line items easily. As a result, Instacart now submits payment to outside counsel in 15 days or less on average, has identified roughly 10% savings in legal spend, and can produce executive reports in 2–3 clicks instead of taking 2+ hours — outcomes driven by SimpleLegal’s platform.

Instacart

Veronica Yu

Legal Process Manager